I purchased a wheelchair lift for my home from HomEquip. I had such an excellent experience from start to finish. They were very knowledgeable about the equipment and arranged for me to try the lift before buying it. When the installer arrived at my home he took his time to help me to choose how to install the lift so that it would be as easy as possible to use. The team at HomEquip really went over and above to make sure that we were happy with the equipment. I definitely plan to visit them again when I wish to purchase mobility equipment.
I want to thank ***** for the wonderful service helping me to purchase a trillium (evolution) walker on June 15th. She had so much patience showing us the different models, pros & cons. It was such a treat to have service like that. I’m really enjoying the ease of using the walker. Great purchase & great service. Thanks so much!
We just wanted to thank you and all the gentlemen who built the platform and installed the lift. Everyone worked very hard and diligently to maintain the schedule set for them. It was very nice to hear pleasant voices as they worked. Lovely staff you have.
What a joy it is to be able to get outside when I wish, especially since the weather has improved. I thank you for your quick response and ***** is relieved that it makes our lives easier. Many thanks,
Thanks for your devotion and professionalism. It was a pleasure doing business with you! Hopefully it will be the only time I need crutches!
I am very pleased with the chair and also the customer service provided by your sales staff and also the delivery service. I will not hesitate to recommend HomEquip to anyone I know who is considering buying any of the products you sell.
We just have to tell you how happy we have been with your business from start to finish. Your technicians were lovely working with us and making sure everything was exactly how we wanted it and best for our needs. You have truly been a classy organization throughout. Thanks again.
I would just like say thank you for the overall experience of having our Bruno Custom Curved Rail Stairlift purchase and installation. Right from the start, you and your team were knowledgeable and professional. We are delighted with the end result. Thank you ever so much.
Thank you to you and thank you to your technicians for a job well done.
They were so knowledgeable and helped us make the right decisions on Friday.
The lift has made *****’s life so much easier.
You were most patient with us and we appreciate your guidance in choosing the right machine.
Thanks again a second time around for helping my friend get home with your products. Amazing service as usual. She is happy as can be back home. Kudos to your whole team!
Thank you for your excellent service!
When we visited your store in November, it was a difficult time with my husband just getting out of hospital. Your staff were helpful and easy to deal with. All my interactions since then have been equally pleasant. Your professional behavior made a stressful time a little better.
I just wanted to tell you how happy I am with my Stair Lift installation and that you, HomEquip was the one I chose. I submitted my request and in 2 days I had it installed. Your staff were amazing throughout and I must say I was skeptical of products like this but everything that was promised to me has followed through. Look forward to speaking with you again and will recommend you to everyone I know. Thanks again so much ****.
Wow - I just have to tell you the response to this email is like the cherry on top. The service provided from the first contact, till now with HomEquip was always top notch: fast, friendly, courteous, respectful, knowledgeable. Couldn't of asked for anything better. The way a provider in the field, of providing mobility, dignity & respect to those who need assistance should be. Job very well done - THANK YOU!!!
We want to thank you and the rest of the team for the great job everyone did developing ***** amazing wheelchair. *****loves it and we are so happy to see him sitting comfortable and safe. Everything works great. We really appreciate all the hard work. Please pass on our thanks to the group. Take care.
Dear ****, Your caring staff took the time and had the selection for my parents to find exactly what they needed in a walker. Thank you very much for making it a great experience!
...Nothing but praise for your service and your installers. Also enjoyed ****’s humor throughout. You all made a positive impression. Thanks for making this easier!
You get nothing but stellar, caring service from this company! We needed a custom lift-chair built. ***** and the staff at HomEquip went out of their way to see that we had the very best possible equipment for our needs. We are so glad we found this company and very grateful to *****, in particular, for being so helpful and patient. Wishing this company every success!
Needed a few rental products to be quickly set up for my Dad to come home from Hospital. HomEquip was extremely quick to answer my questions and get it set up for him to come home. Will recommend to anyone who needs these services in the future.
We were very pleased with your services and I will mention some of the hi-lites below. Initial contact was informative and you provided immediate installation of the chair lift. The product was very good and top of the line although my parents never had a large opportunity to use it. Installers were great and treated my mother with compassion and also had her laughing quite a bit which was appreciated. Any concerns we had with the product were met within a day or two.
**** I had to write in and let you know how happy I am with your installation and service team. The platform lift was a perfect choice and your quick professional service was just what we needed in this time. We will be recommending you to anyone who asks. Thanks again!
Hi ****, just letting you know how we found the service of our stair lift, it was great. They were very good at their job & had it installed in no time also getting me to try it out. I would recommend your outfit to anyone looking for items on home accessibility. As far as the use of the product, we “LOVE” it. I’ve never loved doing laundry as much as I do now. Ha ha…... We also like the platform lift & are very happy we chose it over a ramp. The installation of the lift was also done very well & very quickly.
Hi ****, I just wanted to send a compliment about **** at your store. We have chosen to move forward with the ******* Wheelchair and couldn’t be happier with the end result! Thanks again for being great with Mom, me and my sister.
…Recently had a great experience with HomEquip’s customer service and a warranty issue. Highly recommend HomEquip and their staff to anyone in need of mobility or accessibility equipment.